Privacy Policy

1. Who we are

Elimufy ("we", "us") is an AI learning platform operated by KenZobe Technologies, BBS Mall, Lower Ground Floor, LGD 74/75, General Waruinge Street, Eastleigh, Nairobi, Kenya. We are the data controller for the personal data described here. Questions or requests: info@kenzobe.com · +254 720 036 429.

2. The data we collect

• Account & profile — name, email, phone number, and optional gender/grade; and, if you join a league, a public display name, school, and region.
• Material you upload — the notes, photos, PDFs, and topics you provide for us to build practice, lessons, and tutoring from.
• Learning activity — your answers, concept mastery, tutor progress, credits, and study-time/engagement.
• Payments — records of credit purchases (e.g. M-Pesa confirmation). We do not store full card details.
• Technical — IP address and device/usage signals used for security, rate-limiting, and abuse prevention; essential sign-in cookies.

3. How we use it

• To provide the service — generate and independently verify practice, run the tutor and grading, track your progress, and run leagues.
• To process payments and manage your credits.
• To keep the platform safe — content moderation, fraud/abuse prevention, and verifying league winners.
• To support you and improve the service.

Our legal bases include your consent, performing our contract with you, and our legitimate interests in a safe, working service, consistent with the Kenya Data Protection Act, 2019.

4. AI processing of your material

To generate and verify content, power the study-assistant chat, and read handwriting/photos, the material you provide is processed by third-party AI providers acting on our behalf (currently Google (Gemini), OpenAI, and DeepSeek). This means your content may be transmitted to and processed on servers outside Kenya. We share only what is needed to perform the task, under terms that restrict how providers may use it. We do not sell your data or your material, and we do not permit it to be used to train third-party models beyond producing your result.

5. Children & students

Elimufy is used by students. Individuals may create their own account from age 13; younger learners use Elimufy only through a school, teacher, or parent/guardian who provides the required consent. We minimise the data we collect from young users, never require more than needed, and apply the same protections throughout. A parent, guardian, or school may request access to, correction of, or deletion of a child's data at info@kenzobe.com.

6. Who we share it with

• Service providers (processors) — hosting/database (Supabase), the AI providers above, and payment providers (Safaricom M-Pesa; card processors where used).
• Your institution — if you join a class or an institution, relevant teachers/administrators can see your learning activity for that class.
• Legal — where required by law or to protect rights and safety.

We never sell your personal data.

7. Retention & deletion

We keep your data while your account is active and as needed to provide the service. You can ask us to delete your account and data at any time — see Account & data deletion. We may retain limited records (for example, payment and transaction records) for the period required by Kenyan tax and accounting law, and anonymised, aggregated statistics that no longer identify you.

8. Security

We protect data with encryption in transit, database row-level security and access controls, and least-privilege practices. No system is perfectly secure, but we work to keep your data safe and will notify you and the relevant authority of a qualifying breach as required by law.

9. Your rights

Under the Kenya Data Protection Act, 2019 you can access, correct, delete, or object to the processing of your data, and withdraw consent. Contact info@kenzobe.com. You may also complain to the Office of the Data Protection Commissioner (ODPC) of Kenya.

10. Cookies

We use only essential cookies to keep you signed in and secure. We do not use advertising cookies.

11. Changes

We may update this policy; we'll post the new date here and, for material changes, notify you.

12. Contact

KenZobe Technologies — BBS Mall, Lower Ground Floor, LGD 74/75, General Waruinge Street, Eastleigh, Nairobi, Kenya. info@kenzobe.com · +254 720 036 429. For any data-protection matter, contact us by email or at the address above.